Booking Policies

All appointments can be booked on my booking site located at: https://www.vagaro.com/ashreneehair . 

A 50% deposit is required for booking. This deposit is non-refundable, but can be transferred ONCE a year if: 

You contact me 48+ hours before your appt. 

Your appointment was ABLE to be filled by a service equal to or greater than your service cost.

I have contacted you to move the appointment. 

Your deposit will NOT be transferred if: 

You contact me between 0- 48 hours of your appt. 

Your appointment was UNABLE to be filled by a service equal to or greater than your service cost. 

You no show/no call your appointment. 

You are more than 15 minutes late and we need to move your appointment time because of that. 

If the deposit is not transferred you will need to make a new deposit when re-booking your appointment. 

If you cancel your appointment day of your booking, your deposit will not be transferred or refunded.  No shows will not rescheduled. 

No kids or extra guests are allowed at appointments unless they are also receiving a service or acting as a guardian. 

No refunds will be given on completed services. However, a 7 day adjustment period is allowed on all extensions and color services. Adjustments for color include: adjusting a tone, root melting to darken, lightening more around the face, or a root bump. Your hair dictates what is possible at each appointment, and it might take quite a bit of time for it to be lightened as much as you are requesting. 

Adjustments for extensions include: fixing any slipped beads, tightening corners, and making sure they feel comfortable and are not adding too much tension on the hair. 

All product and retail purchases will be honored for 30 days following purchase except on hair extensions, which cannot be refunded or exchanged.

By booking an appointment with Ash Renee Hair Studio you agree to these booking policies.